HomeFix Custom Remodeling - Don't ever do business with this company!
They are scammers, sold us Accu-Weld windows in Aug. 2008 all have failed and Homefix won't honor the warranty since Accu-Weld/Haddon are out of business.
Accu-Weld file for bankruptcy in Feb. 2008, why was Homefix selling windows from a company already in bankruptcy? I have written to the company and they answered my letter but didn't answer my questions. They just said the economy has been bad and many companies are in trouble.
It's out of their control. They said replacement glass is $200 per pane but they will cover the labor.
No way! They will never come near our house again and we suggest you never let them near yours, you'd be better off just opening your door and throwing cash out!
Reason of review: Damaged or defective.
Monetary Loss: $5500.
Preferred solution: Full refund.
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The window had inherent design flaws that were noted in some blogs on the internet as far back as 2008. The window had a molded spacer extruded in the sash itself.
For the manufacturer it was supposed to minimize glass handling, but also meant that the glass could not be replaced correctly without remaking the whole sash. If the manufacturer went out of business, the window could not be correctly fixed. Most vinyl windows are designed to have a premade glass pack from mostly any glass manufacturer regardless of whether the parent manufacturer is still in business. The Accu-Weld 6500 appeared to have a design flaw of vinyl in the spacer being too this and melting causing the glass to blow.
Unfortunately, after Accu-Weld/Haddon windows went out of business, so did the ability to remake the sash, which, oddly enough, still had the same design flaw. Some install companies had the idea to cut the spacer out and glue in a glass pack which they charge the customer for. This is just a bandaid repair as the integrity and energy efficiency of the window is not what the customer paid for and almost assuring the glass will blow again. Social Media, as well as, legal means are good viable options, as many, many people have the same problem.
Be aware!!! Go to this website before accepting any replacements accuweld.webs.com
You do not understand that they tested you on your investment knowledge. The insurance that you have on your house should have covered the faulty windows it is you r lack of knowledge of the investment program that cost you the headache and you would have actually made money off of the deal for doing the test.
If you live in Montgomery County you can contact Montgomery County Consumer Protection at 240-777-**** and their investigators will work on trying to get your windows repaired. Since the warranty provided to you was from HomeFix they will have to honor it by MC Code Ch. 11.